Rule 1 – Smile even if you don’t feel like it

Communication across any of the plethora of virtual platforms now available, means that every individual of working age, needs to establish or re-establish a symbiotic relationship with their respective machine(s).

Yes, I jest (ever so slightly) but we should be mindful that the people we engage with are often seeing only a fraction of our non-verbal cues. In the absence of a physical presence, your digital presence must work harder to convey professional authority and authentic engagement.