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What Is GamStop? Complete UK Guide (2026)

A comprehensive, impartial guide to the UK's free online self-exclusion scheme. Learn how GamStop works, who it affects, how to register, what happens when you sign up, and what your options are once your exclusion period ends.

📝 Written by James Whitworth 📅 Updated: 12 May 2026 ⏱ 15 min read
JW

James Whitworth

Head of Casino Reviews

James has over 12 years of experience in the iGaming industry, including 4 years as a compliance analyst for a UKGC-licensed operator. He writes our in-depth guides on gambling regulation, self-exclusion, and player protection in the UK.

Affiliate Disclosure: This page contains links to gambling sites from which we may earn a commission. Our editorial content is never influenced by commercial partnerships. Please read our full disclosure for details.

What Is GamStop?

GamStop is a free, independent self-exclusion scheme that allows people in the United Kingdom to restrict their access to online gambling. When you register with GamStop, you are blocked from using all online gambling websites and applications that are licensed by the UK Gambling Commission (UKGC). This includes online casinos, sports betting sites, bingo platforms, poker rooms, and the National Lottery website.

The scheme is designed as a tool for people who feel they need a break from online gambling, whether due to concerns about problem gambling or simply because they want to step away for a while. It is entirely voluntary — nobody can sign you up without your knowledge or consent.

GamStop is operated by the National Online Self-Exclusion Scheme Limited, a non-profit organisation. While it is independent from the UK Gambling Commission, all UKGC-licensed operators are legally required to participate in the scheme. This means that when you register, your exclusion should take effect across every licensed online gambling platform in the UK, not just the ones you have accounts with.

Key Facts About GamStop

  • Free to use — there is no charge to register or maintain your exclusion
  • Covers all UKGC-licensed online gambling operators
  • Three exclusion periods available: 6 months, 1 year, or 5 years
  • Cannot be reversed before the chosen period expires
  • Does not cover physical betting shops or land-based casinos
  • Does not apply to internationally licensed (non-UKGC) gambling sites

History of GamStop

Before GamStop existed, online gambling self-exclusion in the UK was a fragmented process. If you wanted to exclude yourself from online gambling, you had to contact each operator individually, filling in separate forms and dealing with different procedures at every site. This was time-consuming, easy to circumvent, and placed an unreasonable burden on vulnerable individuals.

The UK Gambling Commission recognised this shortcoming and began working towards a centralised solution in the mid-2010s. The idea was simple: create a single registration point that would simultaneously block a person from all UKGC-licensed online gambling platforms.

GamStop officially launched on 31 March 2018 following a directive from the Gambling Commission. Initially, participation was encouraged but not mandated. However, from 31 March 2020, the Gambling Commission made it a licence condition for all online gambling operators to participate in GamStop. This meant that any UKGC-licensed site that failed to integrate with GamStop was in breach of its licence.

Since its launch, GamStop has processed hundreds of thousands of self-exclusion registrations. The scheme has been broadly welcomed by gambling harm campaigners, though it has also faced criticism for its limitations — particularly the fact that it does not cover betting shops, land-based casinos, or internationally licensed gambling sites.

In 2020, the National Lottery (operated by Allwyn, formerly Camelot) joined the GamStop scheme, meaning that self-excluded individuals can no longer play the National Lottery online. This was a significant expansion of GamStop's reach, given the Lottery's enormous player base.

Key Milestones

  • 2016: UK Gambling Commission begins consultation on a national online self-exclusion scheme
  • March 2018: GamStop officially launches with voluntary operator participation
  • March 2020: UKGC makes GamStop participation a mandatory licence condition for all online operators
  • 2020: The National Lottery joins the GamStop scheme
  • 2023: GamStop reports over 300,000 active registrations
  • 2025-2026: Ongoing discussions about expanding GamStop to cover land-based gambling venues

How GamStop Works

GamStop operates as a centralised database that sits between you and every UKGC-licensed online gambling operator. When you register your details with GamStop, those details are shared with all participating operators, who are then required to prevent you from opening new accounts, depositing money, or placing bets.

The process relies on personal information matching. GamStop collects several data points from you — including your name, date of birth, email addresses, home address, and phone number — and cross-references these against operator databases. When a match is found, the operator must close or suspend the account.

The Technical Process

Here is how GamStop works behind the scenes:

  1. Registration: You visit the GamStop website and provide your personal details, including all email addresses you have used for gambling accounts.
  2. Data Distribution: GamStop sends your details to all UKGC-licensed online gambling operators. This happens within 24 hours of your registration.
  3. Account Blocking: Each operator checks your details against their customer database. Existing accounts are suspended, and your details are flagged to prevent new account creation.
  4. Ongoing Checks: Operators are required to perform GamStop checks whenever a new customer registers. This means if you try to open a new account at any UKGC-licensed site during your exclusion, you should be blocked.
  5. Marketing Cessation: Operators must also stop sending you marketing materials — emails, text messages, push notifications, and direct mail should all cease.

Important: GamStop Is Not Foolproof

While GamStop is an effective deterrent, it is not a perfect system. It relies on the accuracy of the information you provide. If you register with GamStop using one email address but have gambling accounts under a different email, those accounts may not be immediately identified. For maximum effectiveness, provide all email addresses, phone numbers, and address variations you have ever used for gambling.

How to Register with GamStop

Registering with GamStop is straightforward and takes approximately five minutes. The service is entirely free, and you do not need to provide a reason for wanting to self-exclude.

Visit the GamStop Website

Go to www.gamstop.co.uk and click the "Register" or "Self-Exclude" button. The website is accessible on all devices.

Provide Your Personal Details

You will need to enter your full legal name, date of birth, current home address, email address(es), and mobile phone number. Provide every email and phone number you have ever used for gambling to ensure comprehensive coverage.

Choose Your Exclusion Period

Select one of the three available periods: 6 months, 1 year, or 5 years. Consider carefully — you cannot change or shorten this period once confirmed.

Confirm Your Registration

Review your details and confirm. You will receive a confirmation email from GamStop. Your exclusion will be activated within 24 hours.

Verify Activation

After 24 hours, try logging into any UKGC-licensed gambling site to confirm that your exclusion is active. If you can still access an account, contact GamStop immediately.

GamStop Exclusion Periods Explained

GamStop offers three fixed exclusion periods. The period you choose determines the minimum time you will be blocked from all UKGC-licensed online gambling. Understanding each option is important because the decision cannot be reversed once made.

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6 Months

The shortest option. Suitable if you want a temporary break from online gambling. You cannot request removal until the full 6 months have passed.

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1 Year

The middle option. Provides a longer period of separation from online gambling. Commonly chosen by people who want meaningful time to reassess their habits.

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5 Years

The longest exclusion period. Recommended for individuals who are dealing with serious gambling-related harm and want long-term protection from online gambling.

Which Period Should You Choose?

This is a personal decision that depends on your individual circumstances. Here are some things to consider:

  • If you are in crisis or experiencing severe financial harm from gambling, the 5-year period provides the strongest protection and the longest time to recover.
  • If you want to take a break and reassess your gambling habits, the 1-year period gives you a full year to build new routines without online gambling.
  • If you simply want a short cooling-off period, 6 months may be appropriate — though many experts suggest that longer periods are more effective.
  • Remember that you cannot reduce your exclusion period once it is set. If in doubt, consider choosing a longer period.

Expert Recommendation

Gambling support organisations generally recommend choosing the longest period you are comfortable with. Research suggests that short cooling-off periods are less effective at changing long-term gambling behaviour. If you are registering with GamStop because gambling is causing you harm, the 5-year option provides the strongest safeguard.

What Happens When You Register with GamStop

Once your GamStop registration is processed, several things happen across the online gambling landscape. Understanding these changes can help you know what to expect.

Immediate Effects (Within 24 Hours)

  • Account Suspension: All your existing accounts at UKGC-licensed gambling sites are suspended. You will not be able to log in, deposit, place bets, or play games.
  • Account Balances: Any remaining funds in your gambling accounts should be returned to you. Operators are required to facilitate the withdrawal of genuine balances, though bonus funds with unfulfilled wagering requirements may be forfeited.
  • Pending Bets: Any open bets (for example, an accumulator on upcoming matches) will typically be settled as normal, with any winnings returned to you. Policies vary by operator.
  • New Accounts Blocked: You will not be able to open new accounts at any UKGC-licensed site for the duration of your exclusion.

Marketing and Communications

  • Marketing Emails: Operators must stop sending you promotional emails, including bonus offers, free bet promotions, and newsletters.
  • SMS and Push Notifications: Text message marketing and app push notifications from gambling operators should cease.
  • Direct Mail: Physical marketing materials from operators should also stop, though this may take slightly longer due to print lead times.
  • Social Media: GamStop does not block gambling adverts on social media, television, or other general media channels.

What GamStop Does NOT Do

  • GamStop does not block gambling content from appearing in your web browser or social media feeds
  • GamStop does not prevent you from watching gambling-related content (streams, YouTube, etc.)
  • GamStop does not freeze or close your bank account
  • GamStop does not notify your family, employer, or anyone else about your registration
  • GamStop does not affect your credit score

Which Sites Are Affected by GamStop?

GamStop applies to all online gambling operators that hold a licence from the UK Gambling Commission. As of 2026, this includes over 600 online gambling brands. Essentially, if a gambling site legally targets UK customers and holds a UKGC licence, it must participate in GamStop.

Sites Covered by GamStop

  • Online Casinos: All UKGC-licensed online casinos, including major brands such as bet365 Casino, William Hill Casino, LeoVegas, and Betway
  • Sports Betting Sites: All UKGC-licensed bookmakers, including Paddy Power, Ladbrokes, Coral, Betfred, Sky Bet, and bet365
  • Bingo Sites: All UKGC-licensed online bingo platforms, including Mecca Bingo, Foxy Bingo, and tombola
  • Poker Sites: All UKGC-licensed poker rooms, including PokerStars UK and 888poker
  • The National Lottery: The National Lottery website (national-lottery.co.uk) is part of GamStop since 2020
  • Spread Betting: UKGC-licensed spread betting platforms
  • Lottery Syndicates: UKGC-licensed online lottery syndicate services

Does GamStop Apply to Betting Shops?

No. GamStop is exclusively an online self-exclusion scheme. It does not cover physical premises such as high street betting shops (Ladbrokes, William Hill, Coral, Betfred), land-based casinos, bingo halls, or arcades. If you want to self-exclude from physical gambling venues, you need to use different schemes:

  • SENSE (Self-Enrolment National Self-Exclusion): Covers high street betting shops across the UK
  • Individual Casino Self-Exclusion: Each land-based casino offers its own self-exclusion programme
  • Bingo Association Self-Exclusion: For physical bingo halls

Does GamStop Apply to the National Lottery?

Yes, partially. Since 2020, the National Lottery's online platform has been part of the GamStop scheme. If you register with GamStop, you will be blocked from playing the National Lottery online, including Lotto, EuroMillions, Set For Life, and instant win games on the National Lottery website and app.

However, GamStop does not prevent you from buying physical lottery tickets from a shop or newsagent. The in-store lottery terminal is separate from the online system and is not linked to GamStop.

Limitations of GamStop

While GamStop is a valuable tool for many people, it is important to understand its limitations. GamStop is not a comprehensive solution to gambling harm, and being aware of what it cannot do will help you make more informed decisions about your self-exclusion strategy.

Coverage Gaps

  • No Physical Premises Coverage: Betting shops, casinos, bingo halls, and arcades are not included
  • No International Site Coverage: Gambling sites licensed outside the UK (Curacao, Malta MGA, Anjouan, etc.) are not required to participate
  • No Cryptocurrency Gambling Coverage: Many crypto-only gambling platforms operate without UKGC licences and are outside GamStop's scope
  • No Social Casino Coverage: Free-to-play casino games and social gambling apps are not covered

Technical Limitations

  • Data Matching: GamStop relies on personal information matching. If your details at a gambling site differ slightly from what you provided to GamStop (e.g., a nickname, maiden name, or old address), there may be a gap
  • New Operators: Newly licensed operators may have a brief window before they fully integrate with GamStop
  • No Website Blocking: GamStop does not block gambling websites from appearing in your browser. You may still see the sites; you simply should not be able to create or use an account

Psychological Limitations

  • GamStop is not treatment: Self-exclusion is a barrier, not a cure. It can help create space for recovery, but it does not address the underlying causes of problem gambling
  • Workarounds exist: Determined individuals may attempt to use different personal details, someone else's account, or internationally licensed sites. The existence of workarounds highlights the importance of combining GamStop with other support measures
  • False sense of security: Some people may feel that registering with GamStop alone is sufficient. In reality, comprehensive gambling harm support often requires counselling, peer support, and other interventions

If GamStop Alone Is Not Enough

If you have registered with GamStop but are still finding ways to gamble, or if you are feeling strong urges to gamble, please reach out to a professional support service. GamStop is designed to be one tool in a wider toolkit — not a standalone solution. Contact GamCare on 0808 8020 133 (free, 24/7) or visit www.gamcare.org.uk for confidential support.

What About Non-UK Gambling Sites?

One of the most frequently asked questions about GamStop is whether it applies to internationally licensed gambling sites. The short answer is no.

GamStop only applies to gambling operators that hold a licence from the UK Gambling Commission. Gambling sites that operate under international licences — such as those issued by the Curacao Gaming Authority, the Malta Gaming Authority (for non-UK-facing operations), or the Anjouan Offshore Finance Authority — are not members of GamStop and are not obligated to honour GamStop exclusions.

This means that individuals who have registered with GamStop can, in practice, still access these internationally licensed platforms. There is no UK law that prevents a British resident from using an offshore gambling site.

Important Context

If you registered with GamStop because you have a gambling problem, using non-GamStop sites to continue gambling defeats the purpose of self-exclusion. Non-GamStop sites may offer fewer player protection tools than UKGC-licensed sites, and you will not have access to the UK's robust complaints and dispute resolution processes.

However, we recognise that some people register with GamStop for reasons other than problem gambling — perhaps impulsively, or because they wanted a temporary break rather than a permanent change. For these individuals, understanding that internationally licensed sites exist is relevant factual information.

If you do choose to play at non-GamStop gambling sites, we strongly encourage you to:

  • Set strict deposit and loss limits before you start playing
  • Choose sites that hold recognised international licences (never play at unlicensed sites)
  • Use the responsible gambling tools available at the site
  • Read our responsible gambling guide for detailed tips on staying in control
  • Be honest with yourself about whether your gambling is a problem

How to Remove Yourself from GamStop

You cannot remove yourself from GamStop before your chosen exclusion period has ended. This is a deliberate and important safeguard — it prevents people from making impulsive decisions to return to gambling during a vulnerable moment.

When Your Exclusion Period Ends

When your exclusion period expires, GamStop does not automatically lift the restriction. Your exclusion remains in place until you actively request removal. Here is how the process works:

Wait for Your Period to Expire

Your exclusion must run its full course. If you chose 6 months, you must wait the full 6 months. There are no exceptions or early exit procedures.

Contact GamStop

Once your period has expired, contact GamStop to request removal. You can do this via the GamStop website or by emailing them directly.

24-Hour Cooling-Off Period

After you request removal, there is a mandatory 24-hour cooling-off period. This gives you time to reconsider before the restriction is lifted.

Exclusion Lifted

After the cooling-off period, your details are removed from the GamStop database. Operators are notified, and you should be able to access your old accounts or create new ones.

Think Before You Remove Yourself

Just because your exclusion period has ended does not mean you should rush to start gambling again. Take time to consider whether the circumstances that led you to register with GamStop have changed. If you are unsure, speak to a gambling support service before making a decision. You can always choose to extend your exclusion by re-registering with GamStop for a new period.

Can You Re-Register After Removal?

Yes. If you remove yourself from GamStop and later decide that you want to self-exclude again, you can re-register at any time. There is no limit on how many times you can register with GamStop. Each new registration starts a fresh exclusion period of your choosing.

Alternatives and Additions to GamStop

GamStop is one tool among several that can help you manage your gambling. Depending on your situation, you may want to use GamStop alongside other measures, or you may prefer alternative approaches.

Self-Exclusion Schemes

  • SENSE (Self-Enrolment National Self-Exclusion): Covers high street betting shops in the UK. Visit GambleAware for details on how to register.
  • Individual Operator Self-Exclusion: Most gambling sites offer their own self-exclusion options, allowing you to close your account directly. This can be useful for non-UKGC sites that are not part of GamStop.
  • Moses (Multi-Operator Self-Exclusion Scheme): Covers land-based casinos in the UK.

Gambling Blocking Software

  • Gamban: Software that blocks access to thousands of gambling websites and apps on your devices. Gamban covers a broader range of sites than GamStop, including many international gambling platforms. Available for a subscription fee.
  • BetBlocker: A free gambling blocking app that works across multiple devices. Can block gambling websites and apps.
  • Network-Level Blocking: Some internet providers offer parental control features that can block gambling websites at the network level.

Financial Controls

  • Bank Gambling Blocks: Many UK banks (including Monzo, Starling, Barclays, HSBC, and Lloyds) offer the ability to block gambling transactions on your debit card. This prevents deposits to gambling sites.
  • Credit Card Restrictions: Since April 2020, it has been illegal for UKGC-licensed operators to accept credit card deposits. However, non-UKGC sites may still accept them.
  • Third-Party Financial Management: For severe cases, some people choose to hand financial control to a trusted friend or family member.

Getting Help with Problem Gambling

If gambling is causing you or someone you know harm, please reach out for support. There are several excellent, free, and confidential services available in the UK and internationally.

You Are Not Alone

Problem gambling affects people from all backgrounds and walks of life. There is no shame in seeking help, and support services are staffed by trained professionals who understand gambling addiction. Taking the first step is often the hardest part — but it is also the most important.

UK Support Organisations

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GamCare

Free, confidential advice and support. Call 0808 8020 133 (24/7) or visit gamcare.org.uk. Live chat also available.

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GambleAware

Information, advice, and referral to treatment services. Visit gambleaware.org or call the National Gambling Helpline on 0808 8020 133.

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Gambling Therapy

International support service offering online counselling, forums, and self-help tools. Visit gamblingtherapy.org.

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Gordon Moody Association

Residential treatment for severe gambling addiction. Offers intensive therapy programmes. Visit gordonmoody.org.uk.

Signs That You Should Seek Help

  • You are spending more money on gambling than you can afford to lose
  • You are borrowing money or selling possessions to fund gambling
  • Gambling is affecting your relationships, work, or mental health
  • You feel anxious, irritable, or restless when you are not gambling
  • You are chasing losses — gambling more to try to win back money you have lost
  • You are hiding your gambling from friends and family
  • You have tried to stop or reduce gambling but been unable to
  • You are gambling to escape problems or relieve feelings of helplessness or anxiety

If any of these apply to you, please consider contacting one of the support services listed above. Help is available, it is free, and it is confidential.

Frequently Asked Questions About GamStop

What is GamStop?

GamStop is a free self-exclusion scheme for the UK that allows individuals to restrict their access to all online gambling companies licensed by the UK Gambling Commission. Once registered, you are blocked from using UKGC-licensed gambling websites and apps for a chosen period of 6 months, 1 year, or 5 years.

Is GamStop mandatory?

No. GamStop is entirely voluntary for players. You choose to register and select your own exclusion period. However, all UKGC-licensed gambling operators are required by law to participate in the scheme and honour GamStop registrations.

How long does GamStop exclusion last?

GamStop offers three exclusion periods: 6 months, 1 year, or 5 years. The minimum exclusion period is 6 months. You cannot remove yourself from GamStop before your chosen period expires, and you cannot shorten the period once it is set.

Does GamStop apply to betting shops?

No. GamStop only covers online gambling. Physical betting shops, casinos, and bingo halls on the high street are not part of the GamStop scheme. For in-person self-exclusion from betting shops, you would need to use the SENSE scheme. Land-based casinos have their own self-exclusion programmes through the Moses scheme.

Can I still use the National Lottery if I register with GamStop?

The National Lottery's online platform has been part of GamStop since 2020. If you register with GamStop, you will be blocked from playing the National Lottery online. However, you can still buy physical lottery tickets from a retail shop, as in-store purchases are not linked to GamStop.

Does GamStop block non-UK gambling sites?

No. GamStop only applies to gambling operators that hold a licence from the UK Gambling Commission (UKGC). Offshore or internationally licensed gambling sites operating under jurisdictions such as Curacao, Malta (non-UKGC), or Anjouan are not part of GamStop and are not required to block GamStop-registered users.

How do I register with GamStop?

Visit www.gamstop.co.uk and complete the registration form. You will need to provide your full name, date of birth, email addresses (all of them), home address, and phone number. Registration takes about 5 minutes and your exclusion is activated within 24 hours.

Can I remove myself from GamStop early?

No. Once you have registered with GamStop, you cannot remove yourself until your chosen exclusion period has fully expired. This is an intentional safeguard designed to prevent impulsive decisions to resume gambling during a vulnerable moment. There are no exceptions to this rule.

What happens when my GamStop exclusion period ends?

When your exclusion period expires, GamStop does not automatically lift the restriction. Your exclusion remains in place until you actively contact GamStop and request removal. After you make the request, there is a mandatory 24-hour cooling-off period before the restriction is actually lifted and operators are notified.

Is GamStop the same as the Gambling Commission?

No. GamStop is an independent non-profit organisation that operates the UK's online self-exclusion scheme. The UK Gambling Commission (UKGC) is the government regulatory body that oversees gambling in the UK. The UKGC requires all its online licensees to participate in GamStop, but GamStop itself is a separate entity with its own management and operations.

Can I use someone else's account to gamble while on GamStop?

Using another person's gambling account is a serious violation of every licensed operator's terms and conditions. It could result in all winnings being voided, accounts being permanently closed, and potential legal consequences. More importantly, if you feel compelled to circumvent your self-exclusion in this way, it is a strong sign that you should seek additional support for gambling-related harm. Please contact GamCare on 0808 8020 133 for free, confidential advice.

Does GamStop affect my credit score?

No. Registering with GamStop has no impact on your credit score, credit history, or any financial records. GamStop does not share your information with credit reference agencies, banks, or any other financial institutions. Your registration is confidential and is only shared with UKGC-licensed gambling operators for the purpose of enforcing your exclusion.

Will GamStop notify my employer or family?

No. Your GamStop registration is completely confidential. GamStop does not notify your employer, family members, friends, GP, or any other party. The only organisations that receive your information are UKGC-licensed gambling operators, and this is solely for the purpose of blocking your access to their platforms.

Summary

GamStop is a free, voluntary self-exclusion scheme that blocks you from all UKGC-licensed online gambling platforms. It launched in 2018 and became mandatory for operators in 2020. You can choose exclusion periods of 6 months, 1 year, or 5 years, and you cannot leave early. GamStop does not cover betting shops, land-based casinos, or internationally licensed gambling sites.

If you are experiencing gambling-related harm, GamStop can be a valuable first step — but it works best when combined with professional support, gambling blocking software, and bank gambling blocks. Remember that help is available and free: call GamCare on 0808 8020 133 at any time, day or night.

If you have already registered with GamStop and are looking for information about non-GamStop gambling sites, you can view our homepage for our latest reviews and recommendations. We encourage all players to read our responsible gambling guide before playing at any gambling site.